ABOUT BLACK CREEK CHC

VISION

We envision a healthy, resilient, and empowered community where people are connected and support each other.

MISSION

We engage with individuals, families, and organizations to deliver comprehensive health services and programs that enhance community health and well-being.

VALUES

Equity and Social Justice
Inclusive and Accessible
Accountability
Quality
Collaboration
About Black Creek CHC
Our 30th Anniversary
Our response

BOARD CHAIR AND EXECUTIVE DIRECTOR MESSAGE

“This annual report is pushing boundaries.
It is reporting on our past year differently because our community continues to tackle the biggest health crisis of our time.”
board-message-picture

COVID-19 PANDEMIC RESPONSE

 

Residents in our communities are among the most touched by the pandemic.
From the start of the pandemic leading to the end of our fiscal year (March 31, 2020), we were quick to act. On lockdown, we regrouped and re-organized ourselves to keep our services available and accessible in ways that maintain the safety of our clients and staff. We worked with our partners and other local agencies to coordinate our response where the need was greatest and most pressing.

COMMUNITY LEADERSHIP

North Western Toronto OHT

In 2019, the Ontario government announced building a healthcare system centred around patients, families, and caregivers. The goal: for healthcare providers to work together as one coordinated team so patients get the care they need when they need it while moving between providers if necessary.
Representing a broad scope of services, these 13 organizations became one of the first OHTs in the province to move forward in building a new model of care.

MOVEMENT

YOUR HEALTH. OUR CARE.

Providing care to women and children who are survivors of violence

While incidents of domestic violence have increased during COVID, Black Creek CHC has partnered with North York Women’s Shelter to support an on-site primary health care clinic.
The clinic will support shelter residents and community members seeking Violence Against women (VAW) services. This clinic offers medical care, harm reduction support, counselling, system navigation, and wellness supports.

MORE PEOPLE GOT CARE THAN EVER BEFORE

A MODEL FOR HEALTHCARE

We don’t cut corners. We take every step necessary to meet and exceed Canadian Centre for Accreditation’s (CCA) standards for responsive, safe and high-quality care.
Once again, after months of preparation and 3 days of onsite assessment in September 2019 Black Creek CHC successfully received full accreditation status by the CCA.

The CCA is a national, non-profit organization that offers accreditation to numerous health and social service services across Canada.

FINANCIALS

“Our reach in the community is deep because community voice and collaboration forms the basis of everything we do.”

– Nicola Holness and Cheryl Prescod

The following charts show the distribution of income and expenses for Black Creek Community Health Centre in 2019/20. Audited financial statements are available here.

THANK YOU

”We make a difference when the whole community works together.”

CONTACT

Locations:
Sheridan Mall site
2202 Jane Street, Unit 5
Yorkgate Mall site
1 York Gate Blvd., Suite 202
Contact us!
416-249-8000 or 416-246-2388
info@bcchc.com
www.bcchc.com

A JOINT MESSAGE FROM THE BCCHC BOARD CHAIR AND EXECUTIVE DIRECTOR

This annual report is pushing boundaries. It is reporting on our past year differently because our community continues to tackle the biggest health crisis of our time. COVID-19 is having a greater impact – higher cases of the virus, more job losses, more COVID-19 deaths – in our community than in many other parts of the city. This pandemic has highlighted great inequities within our systems of care. We simply cannot stand by.
Never has it been more important for us to build a stronger and healthier community together. As we have always done – with focus and resolve – we must continue to work at dismantling racism and help to reduce barriers in care. Our collective and decisive actions today are necessary if we are to give everyone an equal chance to live a healthy and happy life tomorrow.
While 2019/20 has been a time like no other, Black Creek CHC’s notable highlights include:

⦁ Preparing and responding to the needs of community with care and compassion amid the pandemic
⦁ Providing leadership in the creation of North Western Toronto Ontario Health Team
⦁ New satellite care location at North York Women’s Shelter
⦁ Affirming our stance on anti-Black racism and all other forms of inequality
⦁ Meeting and exceeding accreditation standards

While COVID-19 is here now, it will one day be remembered as a moment in our time. It is important to acknowledge that our actions along the way will form the movement that changes lives for generations to come. It is not a question of if, but when we will all live healthier and happier lives.
Nicola Holness
Board Chair
Cheryl Prescod
Executive Director

COVID-19 PANDEMIC RESPONSE

Residents in our communities are among the most touched by the pandemic.
From the start of the pandemic leading to the end of our fiscal year (March 31, 2020), we were quick to act. On lockdown, we regrouped and re-organized ourselves to keep our services available and accessible in ways that maintain the safety of our clients and staff. We worked with our partners and other local agencies to coordinate our response where the need was greatest and most pressing.

⦁ To deliver healthy food to isolated seniors.
⦁ To distribute harm reduction supplies.
⦁ To help with applications for government aid.
⦁ To provide online group programs.
⦁ To attend to chronic and urgent medical concerns.

In many ways, our preparations for a crisis started months earlier. At the start of 2020, Black Creek CHC moved to a new electronic medical records (EMR) system. This platform allowed us to better maintain patient records with details such as demographics, medical history, medications as well as diagnostic and laboratory results. Without EMR, virtual care options for our clients during the lockdown would have been difficult or near impossible.
This fiscal year, including the first days of COVID19’s lockdown, Black Creek CHC was there.

Disrupt racism

“We won’t stand by when health outcomes are worse for residents who are Black, Indigenous and people of colour.”
In spring of 2020, reports of the disproportionate number of COVID-19 cases in marginalized communities was compounded by the news of the brutal and callous disregard for human life south of the border. This was heart wrenching.
Understanding the pain of these tragedies and recognizing other incidents that have taken place in Toronto and in our own community is only the beginning. The trauma of racism which is deeply rooted in our history and our institutions is a shameful legacy that affects us daily.
At Black Creek CHC, we are committed to advocating and addressing social determinants of health such as poverty, racism, and inequality. We stand against all forms of intolerance and hate. Many of us are already doing this important work.