The CCA is a national, non-profit organization that offers accreditation to numerous health and social service services across Canada.
“Our reach in the community is deep because community voice and collaboration forms the basis of everything we do.”
– Nicola Holness and Cheryl Prescod
⦁ Preparing and responding to the needs of community with care and compassion amid the pandemic
⦁ Providing leadership in the creation of North Western Toronto Ontario Health Team
⦁ New satellite care location at North York Women’s Shelter
⦁ Affirming our stance on anti-Black racism and all other forms of inequality
⦁ Meeting and exceeding accreditation standards
Residents in our communities are among the most touched by the pandemic.
From the start of the pandemic leading to the end of our fiscal year (March 31, 2020), we were quick to act. On lockdown, we regrouped and re-organized ourselves to keep our services available and accessible in ways that maintain the safety of our clients and staff. We worked with our partners and other local agencies to coordinate our response where the need was greatest and most pressing.
⦁ To deliver healthy food to isolated seniors.
⦁ To distribute harm reduction supplies.
⦁ To help with applications for government aid.
⦁ To provide online group programs.
⦁ To attend to chronic and urgent medical concerns.
In many ways, our preparations for a crisis started months earlier. At the start of 2020, Black Creek CHC moved to a new electronic medical records (EMR) system. This platform allowed us to better maintain patient records with details such as demographics, medical history, medications as well as diagnostic and laboratory results. Without EMR, virtual care options for our clients during the lockdown would have been difficult or near impossible.
This fiscal year, including the first days of COVID19’s lockdown, Black Creek CHC was there.